Still Have Questions?

Are the devices waterproof and easy to clean?

Yes! The H2OFloss is IPX7 waterproof, meaning it can handle water exposure and is perfect for use in the shower or bathroom. The 7-Color LED Facial Mask is rechargeable and designed for easy maintenance. The Ultrasonic Skin Scrubber is also water-resistant for convenient cleaning. All devices are built with durability in mind and come with care instructions to keep them in top condition. Simply rinse with water after use, dry thoroughly, and store in a cool, dry place. The long-lasting materials and quality construction mean your Ascendd devices will be reliable companions in your wellness routine for years to come!

How do I use the Oralhoe Dental Repair Kit?

The Oralhoe Dental Repair Kit is simple to use! Start by cleaning and drying the area you want to repair. Apply the moldable gel directly into gaps or over minor tooth damage, shaping it to match your tooth contour. Once positioned, use the included LED light to cure the gel for 30-60 seconds. The light hardens the gel instantly, creating a durable repair. For best results, follow the detailed instructions included in your kit and avoid eating or drinking for 30 minutes after application.

Are these products safe for sensitive skin and teeth?

Absolutely! All Ascendd products are designed with safety in mind. The Oralhoe Dental Repair Kit uses biocompatible materials safe for oral use. The H2OFloss has adjustable pressure modes (including a gentle setting) perfect for sensitive gums. The Ultrasonic Skin Scrubber features ion technology that's gentle on delicate skin, and the 7-Color LED Facial Mask uses clinically-proven light wavelengths that are safe for all skin types, including sensitive and acne-prone skin. Start with lower settings if you're new to these devices, and consult your dentist or dermatologist if you have specific concerns.

How long does the H2OFloss battery last and how do I charge it?

The H2OFloss Portable Water Flosser features an impressive 60-day battery life on a single charge! This means you can use it daily without worrying about frequent charging. The device is fully rechargeable via USB, making it convenient for travel and everyday use. The 300ml water tank capacity combined with the long battery life makes it perfect for maintaining your oral hygiene routine on the go. Simply charge it when the battery indicator shows low, and you're ready to go again.

What results can I expect from the LED Facial Mask and Skin Scrubber?

Results vary by individual, but many users see improvements within 2-4 weeks of consistent use. The 7-Color LED Facial Mask targets different skin concerns—red light for anti-aging, blue light for acne, green light for sensitivity, and more. The Ultrasonic Skin Scrubber with blackhead removal technology can show visible results in reducing pores and removing impurities within 1-2 weeks. For best results, use the LED mask 3-5 times per week for 15-20 minutes, and the skin scrubber 2-3 times per week. Consistency is key to achieving your skin goals!

Which product should I start with?

Great question! Here's our recommendation: If you're focused on oral health, start with the H2OFloss—it's easy to use and delivers immediate results. For skincare, the 7-Color LED Facial Mask is perfect for beginners since it's non-invasive and works on all skin types. If you want to tackle blackheads and pores, pair it with the Ultrasonic Skin Scrubber. And if you have minor tooth gaps or damage, the Oralhoe Dental Repair Kit is a game-changer. You can use all four products together as part of a complete wellness routine, or start with one and add more as you discover what works best for you!